Airbnb Hosts in Thailand Required to Implement 5-Step Cleaning Process

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Airbnb hosts and guests in Thailand are now
required to follow the company’s COVID19 Safety Practices which
include wearing a mask, practicing social distancing, and, for
hosts and their teams, implementing the five-step enhanced
cleaning process by 20 November.

Airbnb has consulted with the Thai Ministry of Public
Health’s Department of Health and recently held a joint discussion
with Airbnb hosts to share best practices for cleanliness in
Thailand’s home-sharing industry.

Dr. Buncha Khakhong, Deputy Director-General of the Department of
Health, Ministry of Public Health, said, “The Department of Health
has always looked for ways to prevent the spread of COVID19 in
Thailand. We have found that Airbnb’s cleaning guidelines go above
and beyond Thailand’s standards and we have collaborated with them
to further ensure that the standards take into account local
needs. We believe maintaining a high standard when it comes to
cleaning and sanitation is key to building trust between hosts and
guests, and the Department of Health is pleased to see Airbnb
maintain robust cleaning guidelines for everyone to follow. We
encourage all Airbnb hosts in Thailand to apply this standard and
help to make Thailand a safe country for everyone.”


Following the consultation with the Department of Health,
a number of specific recommendations for short term rental accommodation in
Thailand has been shared with Thailand hosts.

The Department of
Health recommends hosts to use disinfectants at 70% alcohol
concentration, frequently clean their spaces with special
attention on amenities such as pools, ensure guests wear masks, and
maintain social distancing of at least 1 meter in common

areas. The department’s full list of recommendations
has been made available to all Thailand hosts on Airbnb’s website.

All hosts in Thailand can now access the enhanced
cleaning educational materials in Thai through the Resource
Center, including a Quick Start Guide and Cleaning Handbook. These
local resources offer guidance on the use of personal protective
equipment, how to clean every room in a home, what to sanitize,
and what supplies to have on hand. The new resources also include
expert-backed health and safety guidelines on mask-wearing and
social distancing.

In addition to cleaning standards for homes,
Airbnb is also offering new safety and cleaning initiatives for
in-person Experiences in countries and regions where these
activities have reopened, based on guidance from local governments
and health experts. These guidelines include requiring all hosts
and guests wear face coverings, limiting group size, and
maintaining social distancing. For experiences conducted in a
private space, hosts are also required to follow an enhanced
cleaning protocol.

“In a post-COVID world, maintaining high standards
of health and hygiene is of utmost importance to us as a critical
step in restoring traveler confidence,” said Amanpreet Bajaj,
General Manager (India, Southeast Asia, Hong Kong, and Taiwan),
Airbnb. “By following the enhanced cleaning protocol, our hosts in
Thailand is taking significant steps toward protecting
themselves, their guests, and the communities in which they live.
We are looking forward to further collaborating with local
governments, medical experts, and other authorities to ensure
a consistent approach that would help support the recovery of
Thailand’s tourism industry.”

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