American Airlines Trials App Designed to Make International Travel Easier

American Airlines is to begin offering customers a

mobile app to make traveling to international destinations easier.

The mobile wellness wallet solution called VeriFly was created by
Daon, an international biometrics and identity assurance software

It is designed to help travelers easily understand
COVID19 testing and documentation requirements for
their destination and streamline airport check-in through a
digital verification to ensure that customers have completed the requirements.

“Piloting this new solution is a direct
response to our customers’ increasing desire to explore more
International travel opportunities,” said Robert Isom, President
of American Airlines. “The app will help us deliver a more
seamless travel experience as we support demand to return and put
customers’ minds at ease that they are fully prepared for their


Customers traveling to Montego Bay (MBJ) and Kingston
(KIN), Jamaica, from or connecting through Miami (MIA) will have
the opportunity to test the new solution at no cost by creating a
secure profile and confirming details for their trip beginning
18 November.

“Daon is honored to collaborate with American
Airlines in the pursuit of a faster, safer, more seamless customer travel experience,” said Tom Grissen, CEO of Daon. “By leveraging
our more than two decades of expertise, American Airlines
customers will have immediate access to the most powerful and
trusted identity technology on the market.”

Prior to Travel

After creating a secure profile on their mobile device,
customers will be prompted to confirm details for their trip including:

– Their flight information.

– A negative COVID-19
test that fulfills their destination’s requirements.

– Any required documentation for travel to their
destination based upon requirements published at that time.

As travelers verify each
required element for travel, the app verifies that the customer’s
data matches a country’s requirements and displays a simple pass
or fail message. This simple message will streamline the check-in
and document verification process at the airport before
departure. The app also provides travelers with reminders when
their travel window is coming to a close or once their credential
has expired.

Day of Travel

Upon arrival at MIA on day
of travel, customers utilizing the VeriFly app will be provided an
expedited entry lane for testing verification in the North
Terminal. They will be required to simply show their approved
“pass” validation on the app.

Customers will be required to
follow all rules and regulations for health and safety
verification in their arrival countries.

American is working with
multiple countries to streamline the process even further and
incorporate the VeriFly app at destination airports so that
customers have an expedited verification process on both ends of
the travel journey.

The airline says it plans to expand the program to
additional markets in the weeks and months ahead.

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