Angry Passengers Sue CrowdStrike Over Outage-Related Flight Cancellations | News World

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Several consumers filed a class-action lawsuit against CrowdStrike today, claiming the company should pay damages for the July 19 outage that resulted in thousands of airline cancellations.

The trio filed the lawsuit in a Texas district court, saying the outage canceled or delayed their flights, forcing them to pay extra fees and deal with physical stress.

“Faced with increasingly long delays and mounting flight cancellations, many travelers had no option but to spend hundreds of dollars or more on additional meals, lodging, or other travel arrangements as they desperately sought a way to their destination,” the lawsuit says. “This action seeks to remedy these consequences of CrowdStrike’s negligence.”

One plaintiff, Julio del Rio of California, has his flight from Hawaii to Los Angeles canceled, and he ended up paying $1,200 for a new ticket to bring him to San Francisco…

Source www.pcmag.com

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