Apple to Fix Issue Preventing iPhone 13 Users From Unlocking With Apple Watch in Upcoming Software Update

  • General

Apple today said an issue preventing some iPhone 13 users from using the Unlock with Apple Watch feature will be fixed in an upcoming software update.

In a support document, Apple said affected users can turn off Unlock with Apple Watch and use their passcode to unlock their iPhone 13 until the software update is released. The feature, which is designed to let you unlock your iPhone while wearing a mask or ski goggles, can be toggled off in the Settings app under Face ID & Passcode.

Apple did not specify which software update will include a fix, nor did it provide a timeframe. The first beta of iOS 15.1 was released five days ago, but Apple could also choose to release a minor iOS 15.0.1 update with bug fixes.

As we reported, affected users might see an “Unable to Communicate with Apple Watch” error message if they try to unlock their iPhone 13 while wearing a face mask, or they might not be able to set up Unlock with Apple Watch.

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