DOGE cuts bring chaos, long waits at Social Security for seniors | News World

When Veronica Sanchez called a Social Security hotline Thursday, she waited two hours before her call was abruptly disconnected.

On Friday, she was on hold for six hours and still did not get through to anyone.

“I’m gonna have to take time out of my work to stand in line and hopefully get this resolved,” the 52-year-old medical practice manager in Canoga Park said Monday.

For Sanchez, the stakes are high: If she does not obtain a medical letter from the agency by April 15, her parents, who are on a fixed income, risk losing about $2,500 a month in medical care. They would no longer receive insulin medication for their diabetes, she said, and could lose their daily visit from a nurse.

But even if Sanchez shows up in person, she is not likely to speak to an agent. Field offices are…more

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