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Philadelphia — For a “real lesson in torture,” try calling your local Social Security Administration office with a question.
That’s what Marcia Chestnut, a 62-year-old former housekeeper from Philadelphia, sardonically suggests.
In February, Chestnut — who lives with various disabilities — received a notice from the SSA saying her benefits would be cut off by April.
To find out why, Chestnut phoned her local SSA office every weekday for two months. She’d get put on hold for four hours or longer, then the calls would be disconnected.
“Live people don’t answer,” she said. “You’re not getting anybody who’ll talk to you.”
Chestnut, who ultimately lost her Social Security benefits and is fighting to reinstate them, said…more
Source www.detroitnews.com
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