Google One app removes ‘Support’ tab in perk deprioritization   | News World

In recent months, Google One has undergone a number of changes from the addition of the AI Premium tier to paid Google Photos tools going free and the upcoming VPN removal on June 20. Google One might have quietly made another change in regards to additional or elevated support.

At launch in 2018, Google One touted how you can “easily get in touch with a team of Google experts 24/7 to answer your questions.”

On Android, the Google One app no longer has a “Support” tab at the end of the bottom bar. It’s now just Home, Storage, and Benefits.

Previously, the Support page, which leveraged a heart icon, provided quick shortcuts to Phone, Chat, and Email options. It also let you “Explore Pro Sessions,” browse “Popular articles,” and “Review your support history.”

With this change, you have to open the navigation drawer for “Help” > Contact us in an experience identical to other Google apps. That’s a bit…


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