Sandals Resorts International (SRI) has announced the introduction of Sandals Holiday Assurance.
The new initiative offers the guarantee of a free replacement stay should a holiday be impacted by Covid-19 while on resort.
It also provides guests with complimentary on resort Covid-19 testing.
Clients who have holidays booked before December, including those made through third parties, can rest assured that if they should test positive for Covid-19 whilst in resort and are required to quarantine, they will be provided with an accommodation credit voucher for the value of their room cost.
This can be redeemed against a replacement stay within 12-months of the issue date.
Agents can book their clients’ holidays with complete confidence, knowing that their holiday is fully assured with Sandals Resorts.
Certain restrictions, terms and conditions do, however, apply.
According to SRI executive chairman, Adam Stewart, the new Sandals Holiday Assurance programme is designed to take the worry out of travel, giving guests certainty that their investment in an all-inclusive luxury holiday is safeguarded from interruptions outside of their control.
“We want to put the fun and joy of planning and anticipating a great holiday back into travel. While we recognise the real concerns that may weigh on our guests’ minds, we’re taking extraordinary measures to remove worry from the equation, so travellers’ can delight in the entire travel journey – from booking to departure,” said Stewart.
In addition, UK guests travelling to any Sandals or Beaches Resort will benefit from complimentary on-resort Covid-19 PCR or antigen testing, based on the requirements of the local governments in the islands where Sandals and Beaches Resorts operate.
This also includes the required antigen test for British guests to return into the UK, which is carried out at all Sandals and Beaches resorts within 72 hours prior to guests’ departure.
Results are usually received from within 24-hours.
Sandals Resorts International is the parent company of the leading luxury all-inclusive resort brands Sandals Resorts and Beaches Resorts.