Welcome to another edition of the Car Dealership Guy Podcast Recap—a rundown of key lessons from top operators, founders, and execs shaping the future of auto retail.
Today’s guest is Brian Abrams, VP of Data and AI at CDK Global.
Brian explains why nearly 60% of dealer data is currently “dirty,” how consumer AI agents are already calling stores to negotiate deals, and why a unified customer profile is now the only way to protect your margins.
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